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Call Center Applications

Deliver exceptional customer service today -- Start connecting your calls to profitability whether your call center is large, small, formal or informal. Inter-Tel productivity tools include: "screen pop" capabilities to display the caller's phone number or account number on an agent's computer screen, inbound call routing to quickly connect customers to the appropriate agent or department and Automatic Call Distribution (ACD) to effectively utilize call center agents. Track activity and performance with easy-to-use management information reporting programs.
CT Applications
Peripheral Products
Voice over Internet Products